Privacy Policy

Last Updated: September 1, 2026

At Husn O Sehat, we respect your privacy and are committed to protecting the personal information you share with us when using our website, placing an order, contacting our support team, or interacting with our services.

This Privacy Policy explains what information we collect, how we use it, and the choices available to you.

1. Information We Collect

We may collect personal information including:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order and purchase information
  • Account information, if you create an account
  • Messages or inquiries sent to our customer support team
  • Website usage information such as browser type, device information, IP address, and pages visited

Payment information may be processed securely by third-party payment providers. Husn O Sehat does not normally store complete debit or credit card details on its own servers.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders
  • Confirm payments and transactions
  • Provide order updates
  • Respond to customer service inquiries
  • Manage returns, refunds, or complaints
  • Improve our website, products, and services
  • Prevent fraudulent or unauthorized transactions
  • Send promotional messages or offers where you have provided consent
  • Meet applicable legal, accounting, or regulatory requirements

3. Order & Delivery Information

To complete your order, we may share necessary information such as your name, phone number, address, and order details with delivery companies, courier partners, payment providers, or other service providers involved in fulfilling your purchase.

These parties receive only the information reasonably required to perform their services.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

  • Remember items in your shopping cart
  • Keep you signed into your account
  • Understand how visitors use our website
  • Improve website performance
  • Measure marketing and advertising effectiveness

You may control or disable cookies through your browser settings. Some website functionality may not work correctly if cookies are disabled.

5. Marketing Communications

If you subscribe to our newsletter, promotional messages, or marketing updates, we may contact you about:

  • New products
  • Special offers
  • Sales and promotions
  • Beauty and wellness content
  • Store updates

You may unsubscribe from marketing communications at any time through the unsubscribe option provided in the communication or by contacting us.

Transactional communications relating to your orders may still be sent when necessary.

6. How We Protect Your Information

We take reasonable administrative and technical measures to protect customer information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Third-Party Services

Our website may use third-party services such as:

  • Payment gateways
  • Courier and delivery providers
  • Analytics services
  • Email and SMS services
  • Hosting providers
  • Advertising and marketing platforms

These third parties may process limited information according to their own privacy policies and applicable requirements.

8. Third-Party Links

Our website may contain links to external websites or services.

Husn O Sehat is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Fulfil orders
  • Maintain customer records
  • Resolve disputes
  • Provide support
  • Meet accounting, tax, legal, or business requirements

Information may be deleted, anonymized, or securely archived when it is no longer required.

10. Your Information

You may contact us to request:

  • Access to certain personal information we hold about you
  • Correction of inaccurate information
  • Updating of your account information
  • Removal of certain information where reasonably possible
  • Unsubscription from marketing communications

Certain records may need to be retained for legal, accounting, security, or transaction-related purposes.

11. Children’s Privacy

Husn O Sehat is intended for general consumers and is not specifically directed toward young children.

We do not knowingly collect personal information from children without appropriate authorization where required.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, business practices, services, or applicable requirements.

Any updated version will be published on this page together with a revised “Last Updated” date.

13. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us through the contact information provided on our website.

Husn O Sehat
Beauty. Wellness. Confidence.